Terms of Service

Last updated: June 5, 2025

Introduction

Welcome to The Scarlet Piper. These Terms of Service ("Terms") govern your use of our website located at thescarletpiper.com (the "Site") and the services we provide ("Services").

By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

Services Description

The Scarlet Piper provides professional bagpipe performances for various events including weddings, funerals, Celtic celebrations, community events, and private gatherings. We also offer bagpipe lessons, recording services, and music composition.

Booking and Payment

Booking requests made through our Site or by contacting us directly are subject to availability. A booking is not confirmed until you receive written confirmation from us and any required deposit has been paid.

Payment terms will be specified in your booking confirmation. Deposits are typically non-refundable. Final payment is due on or before the date of the event unless otherwise specified.

Cancellation Policy

If you need to cancel a confirmed booking, please notify us as soon as possible. Cancellation fees may apply as follows:

  • Cancellation more than 10 days before the event: Deposit is forfeited
  • Cancellation 2-10 days before the event: 50% of the total fee is due
  • Cancellation less than 2 days before the event: 100% of the total fee is due

We understand that unforeseen circumstances may arise. In cases of emergency, we may, at our discretion, waive or reduce cancellation fees.

Performance Conditions

We reserve the right to refuse or terminate a performance if:

  • The venue or conditions are unsafe or unsuitable
  • The performer is subjected to harassment or abuse
  • The event substantially differs from what was described at booking

For outdoor events, suitable shelter must be provided in case of inclement weather. Extreme temperatures may affect the performance and instrument.

Intellectual Property

All content on our Site, including text, graphics, logos, images, audio clips, and software, is the property of The Scarlet Piper or our content suppliers and is protected by copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our Site without our express written permission.

For performances, you may record for personal, non-commercial use unless otherwise agreed in writing. Commercial recording or broadcasting requires prior written consent.

Website Use

You agree to use our Site only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the Site.

Prohibited activities include:

  • Using the Site for any illegal purpose
  • Attempting to gain unauthorized access to secure areas
  • Introducing viruses, malware, or other harmful code
  • Scraping or harvesting data from the Site
  • Impersonating another person or entity

Limitation of Liability

To the fullest extent permitted by law, The Scarlet Piper shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Site or Services.

Our total liability for any claim arising from or related to our Site or Services shall not exceed the total amount paid by you to us for the applicable Service.

Indemnification

You agree to indemnify and hold harmless The Scarlet Piper and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our Site or Services or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our Services shall be resolved exclusively in the state or federal courts located in Pennsylvania.

Changes to Terms

We may revise these Terms at any time by updating this page. Your continued use of our Site or Services after any changes constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at:

The Scarlet Piper

Email: hello@thescarletpiper.com

Phone: 814-531-5350